Tesla boss reports “delivery logistics hell” amid delayed Model 3 orders

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Tesla boss Elon Musk has tweeted that the brand is in “delivery logistics hell” amid scores of delayed deliveries to customers awaiting their Model 3s. 

Musk previously tweeted that the company was in “production hell” when it encountered bottlenecks in the production process of the Model 3, although these problems have been quelled, with Tesla reporting targets for Model 3 production being hit. 

 

 

Musk previously alerted customers on Twitter to the risk of delayed deliveries with the increased volumes requiring delivery in the US; he seemed to upgrade this to “delivery logistics hell” when responding to a customer’s concerns. 

Unlike the production problems, however, Musk claims that the delivery issues “should be solved shortly”, and that the company is “making rapid progress” in overcoming the problem, but hasn’t put this latter claim into numbers.

 

Our Verdict

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Lowest-priced, largest-volume Tesla yet has wooed and wowed the buying public in the US. Should UK buyers join the queue for a Model 3?

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— Elon Musk (@elonmusk) September 12, 2018

 

The brand delivered 18,449 Model 3s during the second quarter of the year, up from 8182 across the first three months of 2018. A target of 5000 cars per week was reached at the end of the second quarter, with a temporary production line in place and increased pressure on the Fremont factory workers. 

Musk also decided to streamline the production process recently with tweaks to the paint availability of the Model 3, with black and silver now only available at a premium, to push customers towards a narrower selection of paint shades. Responding to a customer query, Musk clarified that this would not affect availability in the brand’s repair centres.

 

UK deliveries are unlikely to be affected by the delays, however – production of the right-hand-drive Model 3 isn’t due to begin until 2019, with UK deliveries commencing some time after this. 

Read more

Tesla Model 3 review

Tesla Model 3 makes European debut at Goodwood

Tesla: increased Model 3 production boosts revenues

xxxx

Is me ..

…or does Autocar only do negative Tesla articles? 

typos1 – Just can’t respect opinion

The Apprentice

xxxx wrote:

…or does Autocar only do negative Tesla articles? 

And on the same page today as the Jag ipace fanboy piece, quelle surprise.

FMS

xxxx wrote:

…or does Autocar only do negative Tesla articles? 

 

Show links to Positive Tesla articles…until then, it’s YOU!. TwIT.

xxxx

FMS has something missing

…or does Autocar only do negative Tesla articles? 

Show links to Positive Tesla articles…until then, it’s YOU!. TwIT.

Show links to FMS has a brain cell. TWAT 

typos1 – Just can’t respect opinion

typos1

Its deffo you, what the hell

Its deffo you, what the hell is negative about this article ?!!

XXXX just went POP.

xxxx

Nope, hell yes it’s negative

Other than the title (like you using the word ‘hell’) and the first line “amid scores of delayed deliveries to customers awaiting their Model 3’s” etc.

typos1 – Just can’t respect opinion

LP in Brighton

Customer communications

It seems that twitter is the official method of customer communication at Tesla, and if the boss sends out a tweet reporting “delivery logistics hell”, then one can hardly blame the established media from using the same language. 

Maybe if the company had a proper public relations department and the boss wasn’t so keen on impromptu tweeting, we’d have a more considered story?   

xxxx

Twitter

Yes but if you only pick the negative sounding tweets it shows a media bias. Why not show tweets about how well Model 3 sales are going the huge US market compared to BMW etc.

typos1 – Just can’t respect opinion

289

One wonders….

…..amongst all this chaos, how much attention is being paid to quality control!

androo

Musk said sorry!

The surprising thing is that EM said sorry to the customer who complained instead of making false accusations about the guy’s private life and insulting his intelligence. It’s a start.

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